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Privacy Policy

 

Last Updated: 2/1/2025

Welcome to Creative Expression Outlets ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.creativeexpressionoutlets.com (the "Site") and our services.

By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect personal and non-personal information about you in various ways when you use our Site and services.

1.1. Personal Information

Personal Information is information that identifies you as an individual. We may collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, phone number.
  • Payment Information: Credit card details and billing address when you make purchases.
  • Account Information: Username and password when you create an account.
  • Demographic Information: Age, gender, location, and preferences.
  • Communication Records: Messages, feedback, and inquiries you send to us.
  • Session Information: Details about your coloring sessions, preferences, and interactions.

1.2. Non-Personal Information

Non-Personal Information is information that does not identify you personally. We may collect the following types of non-personal information:

  • Usage Data: Pages viewed, links clicked, and other actions taken on the Site.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

  • To Provide and Maintain Our Services: Facilitating your access to and use of the Site and services.
  • To Process Transactions: Handling payments and fulfilling orders.
  • To Improve Our Services: Analyzing usage trends and preferences to enhance user experience.
  • To Communicate with You: Sending newsletters, updates, promotional materials, and responding to inquiries.
  • To Personalize Your Experience: Tailoring content and recommendations based on your interests.
  • To Ensure Security: Protecting against fraudulent activities and ensuring the security of our Site.
  • To Comply with Legal Obligations: Meeting regulatory requirements and enforcing our terms and conditions.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

3.1. Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These parties are obligated to protect your information and use it only for the purposes we specify.

3.2. Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.4. With Your Consent

We may share your information with third parties when you provide explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

4.1. Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of the Site.
  • Analytical Cookies: Help us understand how users interact with the Site.
  • Functional Cookies: Remember your preferences and settings.
  • Advertising Cookies: Used to deliver relevant advertisements to you.

4.2. Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1. Access and Update

You have the right to access, correct, or delete your personal information at any time by logging into your account or contacting us directly.

6.2. Opt-Out

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those emails or by contacting us.

6.3. Do Not Track Signals

Our Site does not respond to Do Not Track signals. You can set your browser to refuse all tracking or to indicate when a tracking is being sent.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site, you consent to such transfers.

9. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Creative Expression Outlets Email: info@creativeexpressionoutlets.com


Shipping & Return Policy

 

Processing Time
All orders are processed within 1-3 business days via Standard Delivery. Orders are not shipped or delivered on weekends or holidays and can vary.  If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days. Expedited shipping options are available for faster delivery.

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping
We currently do not ship outside the United States.

Shipping to P.O. Boxes or APO/FPO Addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please note that shipments to P.O. Boxes may take longer to arrive.

Damages
Creative Outlets LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.


Return Policy

At Creative Outlets LLC, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help!

Return Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must initiate the return within 30 days of your purchase.

Non-Returnable Items
Certain items are non-returnable, including:

  • Gift cards
  • Downloadable software or digital products
  • Perishable goods (such as tea, cosmetics, or any items that may spoil)
  • Items that have been used or altered

Return Process
To initiate a return, please contact us at info@creativeexpressionoutlets.com. Include your order number, a brief explanation of the reason for your return, and any relevant photos if the item is damaged or defective. We will provide you with a return authorization and instructions on how to send your item back to us.

Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process a refund to your original method of payment. Please allow 5-7 business days for the refund to appear in your account.

Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@creativeexpressionoutlets.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us
If you have any questions about our Returns Policy, please contact us at info@creativeexpressionoutlets.com We’re here to help!


  • Privacy Policy

Creative Expression Outlets

West Palm Beach, Florida 33401, United States

Copyright © 2025 Creative Expression Outlets - All Rights Reserved.

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